Terms and conditions

Last updated: 1 November 2026

1. About Smart Life and these terms

Smart Life is the trading name used on this website. You can contact us at smart-life.sales@hotmail.com or on 07847 179629. Our business contact address is being finalised. Please contact us before sending any items or correspondence by post.

Please read these terms when using our website. They explain the current status of the site, the information provided about smart glasses and how to contact us with questions. They do not describe or set sales terms for other product categories.

2. Product previews and availability

Our smart glasses pages introduce a collection we are preparing to launch. Images are previews and may differ from the final model, finish, packaging or accessories. No feature, price, release date or availability should be assumed unless expressly confirmed for the specific product.

Before ordering opens, we will explain the confirmed specifications, what is included, device and app compatibility, setup requirements, charging information and any relevant limitations. Please check those details carefully rather than relying on a general description of smart glasses.

3. The preview basket is not an order

Adding glasses to the preview basket does not reserve stock, create a purchase contract or guarantee a future price. We do not take payment through the current website. Sending an enquiry or following our social pages does not place an order.

When sales launch, prices, any applicable taxes, delivery charges, supported destinations, payment arrangements and the point at which an order is accepted will be explained before you commit to a purchase. The terms available at that time will apply to that purchase.

4. Using smart glasses responsibly

Always follow the instructions supplied with the particular model, including charging, battery care, cleaning and storage guidance. Do not assume glasses are waterproof, suitable for protective use, prescription compatible or provide a particular level of UV protection unless the product information expressly confirms it.

Use any connected features only where it is safe and lawful. Avoid distractions when driving, cycling, operating equipment or crossing roads. If a model supports photography, audio or video recording, respect other people’s privacy and any rules at the location. Features and associated apps may have their own compatibility requirements and terms, which should be checked before use.

5. Delivery, cancellations and faulty products

There are no delivery or return arrangements for purchases on this preview site because ordering has not opened. We will publish practical delivery information, cancellation instructions, return arrangements and the applicable returns address before sales begin.

UK consumers generally have 14 days after receiving goods bought online to tell the seller they wish to cancel, followed by a further 14 days to return them, subject to applicable legal exceptions. Consumer rights also apply where goods are faulty, not as described or not fit for purpose. Any future policy will preserve those rights; a manufacturer’s warranty does not replace them.

6. Looking after electrical products

Smart glasses containing electronics or batteries should be disposed of through appropriate electrical and battery recycling facilities, following the product instructions. Do not put electrical waste into ordinary household rubbish. Relevant recycling and take-back information for the glasses we sell will be provided before sales open.

7. Fair use of this website

You may browse the site and save information for your personal reference. Please do not attempt to disrupt it, introduce harmful software, gain unauthorised access or use our contact channels unlawfully. Content and branding belong to Smart Life or their respective rights holders. Please obtain permission before reusing content commercially, except where the law permits otherwise.

8. Links to other services

Our social, messaging and review links take you to services operated by other providers. Their own terms and privacy notices apply when you use them. A link does not mean that we control their content or availability. Please avoid sending sensitive payment information through social messages or general enquiries.

9. Accuracy, availability and your rights

We aim to keep our information clear and accurate and will correct mistakes brought to our attention. Preview information may change as the collection develops, and access to the website may occasionally be interrupted for maintenance or circumstances outside our control.

Nothing in these terms excludes or restricts your statutory consumer rights, liability for fraud or fraudulent misrepresentation, liability for death or personal injury caused by negligence, or any other responsibility that cannot lawfully be excluded or restricted.

10. Questions, complaints and updates

If you have a question or concern, email smart-life.sales@hotmail.com with the relevant details so we can look into it. Please keep a copy of your message. You can also contact us by telephone or through the links on our Social & Contact page.

We may update these website terms as the business develops. The date above identifies the current version. Changes will not remove any rights you already have or retrospectively change an agreed purchase. Nothing here limits any mandatory protection or right to bring a claim in a court available to you under applicable law.